Frequently asked questions

Yes, Tweet Binder is 100% X (Twitter) compliant. We respect all platform rules. The free trial allows downloading up to 1.5M tweet IDs per month via API (requiring a Pro subscription to rehydrate). Up to 50,000 tweets can be downloaded manually per day. For larger data needs, contact X directly.

Impressions (impact) represent the potential number of times someone could have seen the hashtag. They are calculated by multiplying the number of tweets a user publishes by their follower count. Reach is calculated by summing the followers of every account that appears in the report.

Reports include total tweets, tweet typification (text tweets, replies, links & pictures, retweets), an economic value metric showing equivalent ad spend, and sentiment analytics.

Go to the homepage for a free report of up to 200 tweets from the last 7 days. PRO options include 7-day reports (up to 10,000 tweets), 30-day reports (up to 35,000 tweets), historical reports (unlimited time range), and real-time reports (up to 35,000 tweets during 30 days).

Use real-time reports for upcoming campaigns and historical reports for terms that have already trended.

Yes. Log in, enter the hashtag in the search box, and receive both a basic report with main data and an advanced one with complete analytics.

Yes. Reports allow analysis of mentions to identify brand ambassadors, prescriptors, and top influencers.

Free reports show past data (up to 200 tweets from the last 7 days). Real-time stat updates require purchasing a real-time PRO report.

Two methods: 30-day reports grab tweets up to 30 days old; live campaigns capture tweets as they are published. PRO plan users activate live tracking via a dropdown menu; non-PRO users can purchase live campaigns separately.

Historical reports use X's advanced search commands to find and analyze tweets from any point in the past, available on the homepage reports section.

Binders tag tweets based on content for comparing statistics and curating content in walls or widgets. They are created in the Classify section via New Binder — assign a name and define terms. Matching tweets are auto-tagged. Suggested binders show the most repeated terms.

It represents the equivalent market investment needed to achieve the same number of tweets and impressions. Factors include the number of followers, following, and whether the account is verified or not.

Yes. You can analyze mentions received and tweets sent by searching the handle in the search box.

Reports help you understand followers better, optimize publications, and discover the most active, retweeted, original, photo-posting, popular, and conversation-generating users.

The balance restores automatically on your plan renewal date. For example, if you purchased on the 13th, it renews on the 13th of the next month.

No. Once the report is created and the tweets have been used, the balance cannot be restored.

Enter a hashtag, keyword, or account on the homepage for a free report (up to 200 tweets from last 7 days). For more data, use historical or real-time PRO reports.

No. Unused tweets do not roll over to the next month's balance.

If you don't have a direct email, you can reach support at support@tweetbinder.com.

Yes — contact your Tweet Binder agent to switch the associated account.

Purchase the report, include search terms and date range, wait for tweets to populate, then view the results in the dashboard.

Yes. The plan is tied to one X account, but the owner can analyze any accounts including clients and competitors.

Up to one month with 35,000 tweets. It can be extended by purchasing another real-time report.

You have full access to social media data and can choose what to display — pictures only, statistics only, or any combination. Complete data can be provided separately.

No — moderation is done remotely from any computer or mobile device, from anywhere.

Yes, as a PRO feature. Click the PDF icon in the upper right corner of the report.

Yes, as a PRO feature under the Sentiment tab. The calculation considers the impact generated by each user.

Extra tweets can be purchased by contacting support@tweetbinder.com.

Social walls are created by the Tweet Binder team. Send your event image and screen dimensions and the team handles everything else.

Go to the homepage and type the desired hashtag, term, account, or keyword. The free report provides up to 200 tweets from the last 7 days.