Legal

Privacy Policy

This document outlines how Tweet Binder by Audiense collects, uses and safeguards personal data of website visitors and customers.

Last updated: January 2025

1. Who we are

Tweet Binder operates as a product division of Audiense, providing the tweetbinder.com service. Inquiries can be directed to info@tweetbinder.com.

2. Information we collect

  • Account details provided by users (name, email, billing information)
  • Usage analytics regarding platform interactions
  • Content created within the service (reports, queries, hashtags)
  • Cookies and tracking technologies for analytics and session purposes

3. How we use your data

We operate and enhance the service, process payments, deliver customer support, send service notifications, and meet regulatory requirements. We do not sell your personal information.

4. Data sharing

Information is shared exclusively with essential service providers bound by confidentiality agreements, including hosting, payment processing, analytics, and support vendors.

5. Your rights

Users may request access to, correction of, deletion of, or portability of their personal information. Users can also restrict or object to certain data processing by emailing info@tweetbinder.com.

6. Retention

Personal data is stored only for as long as necessary to deliver the service and comply with legal obligations. Account information is removed upon request unless retention is legally required.

7. Changes to this policy

This policy may be updated periodically. Significant changes will be communicated through the website or via email.